Data Protection Policy & Privacy Notice

Last updated: 18 May 2018

Personal Data Collected at the Time of Booking

A certain amount of personal data is collected by Becky Tovey Pilates at the time of booking. This is for the purposes of meeting Insurance Company criteria as well as for your health and safety at Pilates. Health information is also used to tailor sessions to suit your individual needs.

All information gathered by Becky Tovey Pilates by paper or online form is treated as confidential and will not be shared with a third party. If you grant permission, it is kept securely in a password protected Excel spreadsheet and only viewed by Becky Tovey and the teacher of the class or service which you have booked. There is an opt-in for this on the paper form, and you are able to request that your information is not stored digitally. In which case your details will not be added to the Excel spreadsheet and your paper form will be kept securely by Becky Tovey Pilates, for the time determined by the Insurance Company.

You may update your information and email preferences at any time by emailing beckytoveypilates@hotmail.co.uk and asking for your settings to be amended, which will be done within 14 days.

My Insurance Company request that I keep a record of my customer’s data and registrations for seven years after your last class with me.

If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact Becky Tovey on beckytoveypilates@hotmail.co.uk or 07980 807 344.

You may, of course, decline to submit personally identifiable information to Becky Tovey Pilates, in which case Becky Tovey Pilates may not be able to provide certain services to you.

How I use your Contact Information

When booking on paper, you will be asked to sign a disclaimer. In doing so you are agreeing to your email and phone number being used by Becky Tovey Pilates to inform you of class changes and service updates directly relating to the service you have booked.

You may, of course, decline to submit your email and phone number to Becky Tovey Pilates, which in some cases may mean that Becky Tovey Pilates may not be able to provide certain services to you.

If you do not wish to submit your email, you can book your class by contacting me on 07980 807 344.

Phone Numbers

I may, from time to time, use your phone number to contact you about urgent class changes or to inform you if a waiting list place has become available. We will only do this if you have booked the class in question, or asked to be added to the waiting list. If you do not wish to be contacted in this way, please inform me in person or by emailing beckytoveypilates@hotmail.co.uk

Emergency Contact Information

Emergency Contact information is collected solely for use in an emergency, should Becky Tovey Pilates need to contact your next of kin or give this information to the emergency services. This is the only information that would be shared with a third party, and only in the context of an emergency.

Notifying you of Changes to this Notice

If there is a change to Becky Tovey Pilates privacy notices or how I use your data I shall contact you via email or written or hard copy notice. I reserve the right to determine the form and means of providing notifications to you, and you may have opted out of certain means of notification as described in this Privacy Notice.

Links to Other Web Sites

Becky Tovey Pilates is not responsible for the practices employed by websites linked to or from Becky Tovey Pilates, nor the information or content contained in them. Please remember that when you use a link to go from Becky Tovey Pilates to another website, our Privacy Notice is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Changes to Our Privacy Notice

Becky Tovey Pilates may update its Privacy Notice from time to time, and so you should review this Notice periodically. When we change the notice in a material way, we will update the ‘last modified’ date at the top of this Privacy Notice. Changes to this Privacy Notice are effective when they are posted on this page. If you have any questions about this Privacy Notice, the practices of this site, or your dealings with this website, please contact Becky Tovey at beckytoveypilates@hotmail.co.uk or 07980 807 344.

If at any time you feel that there is an issue with the way Becky Tovey Pilates handles your data then you can contact the ICO (Information Commissioner’s Office).

Your Rights

Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.

Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling

If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office)

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

or call their helpline on 0303 123 1113

Further contact details for the ICO can be found here: https://ico.org.uk/global/contact-us/helpline/